Payments 3 min read
Understanding payment status & tracking
Last updated: Sept 27, 2026
Overview
Understand how WebRajya tracks the lifecycle of every customer payment from initial billing to final deposit.
Before You Begin
- Familiarize yourself with status indicator colors: Sky Blue (Sent), Amber (Pending/Partial), Green (Settled).
Step-by-Step Instructions
1. Draft State
Invoices being compiled or awaiting final management approval remain in Draft state.
2. Sent & Active State
Invoices dispatched via email, WhatsApp, or link enter Sent state with automated payment terms active.
3. Partially Billed & Settled State
Partial client deposits log remaining balances while settled payments generate matched receipts.
Troubleshooting & Tips
Payment received offline? Manually record cash or direct bank transfer under Invoice Actions > Record Payment.
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