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SupportAccount & SettingsManaging customers & client directories
Account & Settings 3 min read

Managing customers & client directories

Last updated: Sept 27, 2026

Overview

Learn how to organize client records, track lifetime billing revenue, and manage customer credit limits.

Before You Begin

  • Ensure you have customer GSTIN and billing addresses available.

Step-by-Step Instructions

1. Access Customer Directory

Go to WebRajya Invoice > Customer Directory.

2. Add or Edit Customer Profile

Click 'Add Customer'. Enter legal business name, billing address, contact email, phone, and GSTIN.

3. Review Client Billing History

Click on any customer name to view issued invoices, payments collected, and current outstanding balances.

Troubleshooting & Tips

Duplicate customer entry? Merge client profiles from Customer Directory > Actions > Merge.

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